Due to the perishable nature of our products, we do not accept returns. If you are unsatisfied with your purchase due to quality, packaging or shipping issues, please contact us within 24 hours of delivery. We will evaluate situations on a case-by-case basis and do what we can to make it right. To help us resolve the issue promptly, please provide your order number, a clear description of the problem and supporting photos (e.g., damaged packaging or spoiled product). Email us at info@kountryboys.com or call 888.839.0660. Our team will be in touch to address your concern.